Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Contact us via phone, WhatsApp, or our contact form
• Request appliance repair services
• Provide feedback or testimonials

The information may include:

• Name and contact information
• Address for service delivery
• Appliance details and problem description
• Service history and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our appliance repair services
• Schedule appointments and service visits
• Communicate with you about your service requests
• Send service reminders and maintenance tips
• Process payments and maintain service records
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.